🔹 g_form Cheat Sheet – Essential Methods
| Method | Description | Example Usage |
|---|---|---|
g_form.getValue(fieldName) | Gets the value of a field. | var priority = g_form.getValue('priority'); |
g_form.setValue(fieldName, value) | Sets a field’s value. | g_form.setValue('priority', '1'); |
g_form.setVisible(fieldName, true/false) | Shows or hides a field. | g_form.setVisible('description', false); |
g_form.setReadOnly(fieldName, true/false) | Makes a field read-only or editable. | g_form.setReadOnly('impact', true); |
g_form.setMandatory(fieldName, true/false) | Sets a field as mandatory or optional. | g_form.setMandatory('category', true); |
g_form.addInfoMessage(message) | Displays an info message on the form. | g_form.addInfoMessage('Request submitted successfully.'); |
g_form.addErrorMessage(message) | Displays an error message on the form. | g_form.addErrorMessage('Error: Invalid data entered.'); |
g_form.clearValue(fieldName) | Clears the value of a field. | g_form.clearValue('description'); |
g_form.isMandatory(fieldName) | Checks if a field is mandatory. | if (g_form.isMandatory('category')) { alert('Category is mandatory!'); } |
g_form.isReadOnly(fieldName) | Checks if a field is read-only. | if (g_form.isReadOnly('state')) { alert('State field is read-only.'); } |
g_form.isVisible(fieldName) | Checks if a field is visible. | if (!g_form.isVisible('comments')) { alert('Comments field is hidden!'); } |
g_form.showFieldMsg(fieldName, message, type) | Shows a message below a field (info, error, or warning). | g_form.showFieldMsg('priority', 'Select priority carefully!', 'warning'); |
g_form.hideFieldMsg(fieldName) | Hides a message displayed below a field. | g_form.hideFieldMsg('priority'); |
g_form.getReference(fieldName, callback) | Fetches referenced field data asynchronously. | g_form.getReference('caller_id', function(user) { alert(user.email); }); |
g_form.clearOptions(fieldName) | Removes all options from a choice field. | g_form.clearOptions('category'); |
g_form.addOption(fieldName, value, label) | Adds an option to a choice field. | g_form.addOption('category', 'software', 'Software'); |
g_form.removeOption(fieldName, value) | Removes an option from a choice field. | g_form.removeOption('category', 'hardware'); |
g_form.getDisplayValue(fieldName) | Gets the display value of a reference field. | var userName = g_form.getDisplayValue('caller_id'); |
g_form.setDisplay(fieldName, true/false) | Similar to setVisible(), but also affects mandatory validation. | g_form.setDisplay('assignment_group', false); |
g_form.save() | Saves the form without submitting it. | g_form.save(); |
g_form.submit() | Submits the form programmatically. | g_form.submit(); |
🔹 g_user Cheat Sheet – Essential Methods
| Method | Description | Example Usage |
|---|---|---|
g_user.userID | Returns the sys_id of the logged-in user. | var userId = g_user.userID; |
g_user.userName | Returns the username of the logged-in user. | var username = g_user.userName; |
g_user.firstName | Returns the first name of the logged-in user. | var firstName = g_user.firstName; |
g_user.lastName | Returns the last name of the logged-in user. | var lastName = g_user.lastName; |
g_user.hasRole('role_name') | Checks if the user has a specific role (returns true/false). | if (g_user.hasRole('admin')) { alert('You are an admin!'); } |
g_user.hasRoles() | Checks if the user has any role (returns true/false). | if (g_user.hasRoles()) { alert('You have at least one role.'); } |
g_user.hasRoleExactly('role_name') | Checks if the user only has the specified role (returns true/false). | if (g_user.hasRoleExactly('itil')) { alert('You only have the ITIL role.'); } |
g_user.getRoles() | Returns an array of all roles assigned to the user. | var roles = g_user.getRoles(); alert(roles); |
g_user.hasRoleFromList('role1,role2,role3') | Checks if the user has any role from a given list. | if (g_user.hasRoleFromList('admin,itil')) { alert('User has admin or ITIL role.'); } |
🔹 GlideSystem User Object (gs.getUser()) Cheat Sheet
| Method | Description | Example Usage |
|---|---|---|
gs.getUser() | Returns the GlideUser object for the current user. | var user = gs.getUser(); |
gs.getUserID() | Returns the sys_id of the logged-in user. | var userId = gs.getUserID(); |
gs.getUserName() | Returns the username of the logged-in user. | var username = gs.getUserName(); |
gs.getUserDisplayName() | Returns the full name of the logged-in user. | var fullName = gs.getUserDisplayName(); |
gs.getUser().getFirstName() | Returns the first name of the logged-in user. | var firstName = gs.getUser().getFirstName(); |
gs.getUser().getLastName() | Returns the last name of the logged-in user. | var lastName = gs.getUser().getLastName(); |
gs.getUser().hasRole('role_name') | Checks if the user has a specific role (returns true/false). | if (gs.getUser().hasRole('admin')) { gs.info('User is an admin'); } |
gs.getUser().hasRoles() | Checks if the user has any role (returns true/false). | if (gs.getUser().hasRoles()) { gs.info('User has at least one role'); } |
gs.getUser().getRoles() | Returns an array of all roles assigned to the user. | var roles = gs.getUser().getRoles(); gs.info(roles); |
gs.getUser().isMemberOf('group_name') | Checks if the user is a member of a specific group (returns true/false). | if (gs.getUser().isMemberOf('CAB')) { gs.info('User is in the CAB group'); } |
gs.getUser().getCompanyID() | Returns the sys_id of the user’s company. | var companyId = gs.getUser().getCompanyID(); |
🔹 GlideRecord Cheat Sheet – Essential Methods
| Method | Description | Example Usage |
|---|---|---|
var gr = new GlideRecord('table_name'); | Creates a GlideRecord object for a table. | var gr = new GlideRecord('incident'); |
gr.addQuery('field', 'value'); | Adds a filter condition (WHERE clause). | gr.addQuery('priority', '1'); |
gr.addEncodedQuery('encoded_query_string'); | Uses an encoded query to filter results. | gr.addEncodedQuery('priority=1^active=true'); |
gr.orderBy('field'); | Sorts results in ascending order. | gr.orderBy('priority'); |
gr.orderByDesc('field'); | Sorts results in descending order. | gr.orderByDesc('priority'); |
gr.query(); | Executes the query on the database. | gr.query(); while (gr.next()) { gs.info(gr.number); } |
gr.next(); | Moves to the next record in the result set. | if (gr.next()) { gs.info(gr.short_description); } |
gr.get('sys_id'); | Retrieves a specific record by sys_id. | gr.get('1234567890abcdef'); |
gr.getValue('field'); | Gets the value of a field. | var desc = gr.getValue('short_description'); |
gr.setValue('field', 'value'); | Sets a field’s value. | gr.setValue('priority', '2'); |
gr.update(); | Saves changes to the current record. | gr.update(); |
gr.insert(); | Inserts a new record into the table. | var newID = gr.insert(); |
gr.deleteRecord(); | Deletes the current record. | gr.deleteRecord(); |
gr.initialize(); | Creates a new empty record. | gr.initialize(); gr.short_description = 'New Incident'; gr.insert(); |
gr.setLimit(number); | Limits the number of records retrieved. | gr.setLimit(5); |
gr.updateMultiple(); | Updates multiple records at once. | gr.setValue('state', '3'); gr.updateMultiple(); |
